Delivery

Delivery conditions

1. General information

1.1. We send the goods via parcel service DPD or as DHL Economic Post Parcel or as DHL Little Post Parcel (till maximum 30kg / till maximum 1,8kg).

1.1.1. Differences between DHL Economic Post Parcel and DHL Little Parcel:
DHL Economic Post Parcel are insuranced and the status of the delivery can be checked via internet with the tracking code.
These are the most economic delivery methods. Deliveries as DPD / DHL Economic Post Parcel are insuranced and the status of the delivery can be checked via internet with the tracking code.

1.2 Deliveries cannot be made to post office boxes or parcel deposit and pick-up stations.

1.3. Our goal is to process your order as quickly as possible and send it within one week. If you require the order within a specific time framework please inform us of the details. Even express delivery does not „guarantee“ an on schedule delivery because the parcel services themselves do not offer any guarantees.

1.4. We will always inform you if an ordered item cannot be shipped in a timely fashion. An article not available at the time of shipping the rest of your order will not be sent on later unless you specifically request it.
We do not guarantee that any delivery deadlines will be met.

1.5. DHL little parcel are possible to use for parcels till 1,8kg. There is no insurance. The delivery status can not checked with a tracking code.
The costs are lower than DHL economic post parcel, but the


2. Delivery times
A complete list for delivery times is published on the website http://www.dhl.de/content/dam/dhlde/downloads/pdf/privatkunden/dhl-laenderinformationen-privatkunden-englisch-01-2012.pdf

Express deliveries are possible.
For the costs and transit times for worldwide express deliveries please visit or, alternatively, for worldwide oversize and transportation sensitive goods please don’t hesitate to ask

3. Delivery prices

DHL Paket International prices (EUR):

Weight up to 3 kg
Zone 1 - Zone 2 - Zone 3 - Zone 4
17.00 ---- 30.00 ---- 36.00 ---- 42.00

Weight up to 7,5 kg
Zone 1 - Zone 2 - Zone 3 - Zone 4
22.00 ---- 35.00 ---- 47.00 ---- 59.00

Weight up to 16,5 kg
Zone 1 - Zone 2 - Zone 3 - Zone 4
32.00 ---- 45.00 ---- 68.00 ---- 91.00

Weight up to 27 kg
Zone 1 - Zone 2 - Zone 3 - Zone 4

42.00 ---- 55.00 ---- 89.00 --- 123.00

Countries of zone1 (EU):
Austria
Belgium
Bulgaria
Cyprus (except Northern Cyprus)
Czech Republic
Denmark (except the Faroe Islands, Greenland)
Estonia
Finland (except the Åland Islands)
France (except overseas departments and territories)
Greece (except Mount Athos)
Hungary
Ireland
Italy (except Livigno and Campione d’Italia)
Latvia
Lithuania
Luxembourg
Malta
Monaco
Netherlands (except non-European territories)
Poland
Portugal
Romania
Sweden
Slovakia
Slovenia
Spain (except the Canary Islands, Ceuta + Melilla)
United Kingdom (except the Channel Islands)

Countries of zone2 (Europe, outside EU)
Åland Islands (Finland)
Andorra
Athos (Greece)
Belarus
Bosnia-HerzegovinaMoldavia
Campione d’Italia (Italy)
Croatia
Cyprus (Northern Cyprus)
Faroe Islands (Denmark)
Georgia
Channel Islands (United Kingdom)
Gibraltar (United Kingdom)
Greenland (Denmark)
Iceland
Liechtenstein Albania
Livigno (Italy)
MacedoniaMount
Melilla (Spain)
MontenegroCeuta (Spain)
Norway
Russian Federation
San Marino
Switzerland
Serbia
Turkey
Ukraine
Canary Islands (Spain)
Vatican City
Kosovo (Serbian province)

Countries of zone3 (world)
Algeria
Armenia
Azerbaijan
Canada
Egypt
Israel
Kazakhstan
Lebanon
Libya
Miquelon (FR)
Morocco
Palestinian territories
St. Pierre & Israel
Syria Jordan
Tunisia
United States of America

Countries of zone4 (rest of world)
All countries and territories not covered by zones 1, 2 or 3.

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